Mental Health Support Worker

4 weeks ago

Oakville, Ontario, Canada Halton Healthcare Full time
Job Summary

We are seeking a skilled Mental Health Assistant to join our team at Halton Healthcare. As a Mental Health Assistant, you will play a vital role in providing support and care to patients with mental health needs.

Key Responsibilities
  • Provide patient observation and supervision as per nurse/physician assessment.
  • Alert the assigned nurse to any changes in patient presentation.
  • Document observations as required by physician orders.
  • Conduct routine patient checks to ensure patient safety and well-being.
  • Accompany patients for transfers and appointments.
  • Support patients and clinical staff in ward activities and routines.
  • Provide recreational activities to promote patient engagement and well-being.
  • Assist with admissions, discharges, and transfers.
  • Support patients during dining room service.
  • Participate in program-related committees.
  • Ensure patient belongings are stored and organized properly.
  • Monitor patients going on/off unit.
  • Answer phone calls and contact other departments as needed.
  • Answer patient or family inquiries.
Qualifications

We are looking for individuals who are competent in their chosen profession and who exemplify our mission, vision, and values of accountability, respect, and compassion.

  • Ability to physically intervene and perform patient restraints as per hospital policy.
  • Post-secondary diploma in a related field required.
  • Education related to Mental Health or Healthcare experience required.
  • Observation skills.
  • Demonstrated understanding of mental health issues and challenges faced by mental health patients.
  • Demonstrated experience with patients who may have escalated or agitated behaviors and/or fluctuating mental status.
  • Demonstrated skills with conflict resolution and de-escalation techniques.
  • Demonstrated ability to be respectful, nurturing, recovery-oriented, and empathetic with patients and their families.
  • Strong verbal and written communication.
  • Current First Aid and CPR.
  • Prevention and Management of Aggressive Behaviour Course (Crisis Prevention Institute-CPI) within 6 months.
  • Working knowledge of computers and Microsoft office.
Additional Information

Halton Healthcare offers a competitive salary and a supportive work environment.

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