Mental Health Support Specialist

7 days ago

Oakville, Ontario, Canada Halton Healthcare Full time
Job Summary

We are seeking a skilled Mental Health Assistant to join our team at Halton Healthcare. As a Mental Health Assistant, you will play a vital role in providing support and care to patients with mental health needs.

Key Responsibilities
  • Provide patient observation and supervision based on nurse/physician assessment.
  • Alert the assigned nurse to changes in patient presentation.
  • Document observations required by physician orders.
  • Conduct routine patient checks to ensure patient safety and well-being.
  • Accompany patients for transfers and appointments.
  • Support patients and clinical staff in ward activities and routines.
  • Provide recreational activities to promote patient engagement and reduce agitation.
  • Assist with admissions, discharges, and transfers.
  • Support patients during dining room service.
  • Participate in program-related committees.
  • Ensure patient belongings are stored and organized properly.
  • Monitor patients going on/off unit.
  • Answer phone calls and contact other departments as needed.
  • Answer patient or family inquiries.
  • Demonstrate competency in chosen profession and hospital-based standards.
Qualifications
  • Ability to physically intervene and perform patient restraints as per hospital policy.
  • Post-secondary diploma in a related field required.
  • Education related to Mental Health or Healthcare experience required.
  • Observation skills.
  • Demonstrated understanding of mental health issues and challenges faced by mental health patients.
  • Demonstrated experience with patients who may have escalated or agitated behaviors and/or fluctuating mental status.
  • Demonstrated skills with conflict resolution and de-escalation techniques.
  • Demonstrated ability to be respectful, nurturing, recovery-oriented, and empathetic with patients and their families.
  • Strong verbal and written communication.
  • Current First Aid and CPR.
  • Prevention and Management of Aggressive Behaviour Course (Crisis Prevention Institute-CPI) within 6 months.
  • Working knowledge of computers and Microsoft office.
Additional Information

Halton Healthcare is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages to our employees.

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