Software Solutions Implementation and Training Expert
4 days ago
V2V Technologies is a rapidly expanding Quebec-based company specializing in the design of modular business management software tailored to the varied needs of numerous industries. Our flagship product, GEM-CAR, is a management solution for mechanical workshops used in over 41 countries.
We are seeking a skilled Software Solutions Implementation and Training Expert to support clients in adopting and optimizing their use of our software solutions. As a key member of our team, you will play a vital role in ensuring our clients achieve maximum return on investment from our products.
The ideal candidate will possess excellent oral and written communication skills in French and English, with the ability to analyze, simplify, and solve problems effectively. Strong client relations skills, both in person and over the phone, are essential for this role. You will also need to be willing to quickly learn our GEM software suite and have strong organizational skills with the ability to prioritize tasks.
This position offers a competitive salary range of $65,000 - $90,000 per annum, depending on experience, plus benefits. The position is based in Montreal (office near Pie-IX metro station), with onsite work required. Valid driver's license and access to a personal vehicle are necessary for occasional stays at client locations.
Key Responsibilities:
- Provide comprehensive onboarding for new clients in collaboration with sales representatives
- Ensure successful rollout for new software implementations
- Train users onsite at client locations
- Deliver online training sessions (French and English)
- Conduct classroom-based group training
Working as part of a collaborative and friendly atmosphere where ideas and efforts are valued, you will contribute to a stimulating environment that fosters growth and development. If you are passionate about software implementation and training, and looking for a challenging role that offers opportunities for career advancement, we encourage you to apply.
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