Sales Team Lead

1 month ago

Barrie, Ontario, Canada Baskin Robbins Full time
Job Description

We are seeking a highly skilled Sales Supervisor to join our team at Baskin Robbins. As a Sales Supervisor, you will be responsible for overseeing the sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Supervise Sales Staff: Lead and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Assign Sales Tasks: Assign sales staff to duties and ensure that they are equipped with the necessary skills and knowledge to perform their tasks effectively.
  • Hire and Train Staff: Hire and train new staff members to ensure that they are familiar with our products and services.
  • Manage Inventory: Oversee the management of inventory, including ordering merchandise and authorizing returns.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve Issues: Resolve any issues that may arise, including customer complaints and supply shortages.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: 1 year to less than 2 years of experience in a sales or retail environment.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.

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