Learning and Development Consultant
2 weeks ago
Job Title: Bilingual Learning and Development Consultant
Job Summary:
We are seeking a highly skilled and experienced Bilingual Learning and Development Consultant to join our team at Grainger. As a key member of our Learning and Development team, you will be responsible for designing, developing, and delivering training programs that enhance team member performance and engagement.
Key Responsibilities:
- Design and develop engaging training materials, including in-person, virtual, and eLearning content, tailored to meet the needs of different learning audiences.
- Deliver comprehensive training programs for new and existing Customer Service team members, fostering an interactive and supportive learning environment.
- Collaborate with cross-functional teams and subject matter experts to ensure training content is accurate and relevant.
- Manage project timelines and resources effectively, ensuring timely delivery of training programs.
- Continuously gather and analyze feedback to refine and improve training content and delivery.
Requirements:
- Fluency in both English and French, with excellent written and verbal communication skills.
- Post-secondary degree or diploma in business, adult learning/education, organizational development, or instructional design, or equivalent experience.
- 5+ years of corporate facilitation experience in both classroom and virtual environments.
- Strong understanding of adult learning principles and instructional design.
- Experience with performance management and coaching for improvement.
- Ability to manage multiple projects and collaborate with diverse stakeholder groups.
- Demonstrated experience with content development, delivery, maintenance, and learning program stabilization.
- Experience with eLearning technology tools and ability to learn and apply new tools and innovation.
- Demonstrated project management experience and evidence of successfully leading training projects.
Additional Requirements:
- Occasional travel may be required.
- Hybrid work model.
Benefits:
- Medical, dental, vision, and prescription drug coverage.
- Paid time off (PTO) and up to 12 company holidays per year.
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program.
- Registered Retirement Savings Plan and Defined Contribution Pension Plan.
- Employee discounts and team member perks.
Equal Opportunity Employer:
Grainger is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture where everyone feels comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.
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