Administrative Support Specialist
4 days ago
Baycrest Health Sciences is a leader in brain health and aging research. Our organization is dedicated to improving the lives of individuals affected by dementia, memory loss, and neurological disorders.
">Job Description">We are seeking a skilled Administrative Support Specialist to join our Ambulatory Services team. As a member of our team, you will be responsible for providing administrative support to our clinics, including scheduling appointments, managing patient records, and communicating with clients and families.
">- Manage new referrals, registrations, and discharges in EMR systems (Meditech, Accuro, OTN, ZOOM).
- Book and re-book appointments, confirm appointment details, and update provider clinic schedules.
- Liaison with external agencies to ensure completion of referrals and supporting documents.
- Adhere to clinic-specific Standard Operating Procedures (S.O.P.'s) for established office admin processes.
- Schedule and coordinate clinic appointments in a timely manner.
- Work with clinic physician specialists, RN's, and entire team to ensure clinic schedules are up-to-date and accurate.
The ideal candidate will have a strong background in medical administration, excellent communication skills, and the ability to work effectively in a fast-paced environment.
">Required Skills and Qualifications">To be successful in this role, you will need:
">- A recognized post-secondary Medical Office Administration program or similar.
- Two years of related experience is preferred.
- Experience with Meditech, Accuro is also desired.
- Knowledge of medical terminology.
- Experience in virtual care coordination OTN & Zoom.
- Proficiency at using a voicemail system that uses email to save messages.
Baycrest offers a competitive salary and benefits package, including vacation entitlement, the opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP), and access to 24/7 Employee Assistance Program.
">Benefits">In addition to a competitive salary, we offer a range of benefits to our employees, including:
">- Vacation entitlement.
- The opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).
- Access to 24/7 Employee Assistance Program.
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