Administrative Support Specialist

4 days ago


Ottawa, Ontario, Canada Baycrest Full time
About Baycrest">

Baycrest Health Sciences is a leader in brain health and aging research. Our organization is dedicated to improving the lives of individuals affected by dementia, memory loss, and neurological disorders.

">Job Description">

We are seeking a skilled Administrative Support Specialist to join our Ambulatory Services team. As a member of our team, you will be responsible for providing administrative support to our clinics, including scheduling appointments, managing patient records, and communicating with clients and families.

">
  • Manage new referrals, registrations, and discharges in EMR systems (Meditech, Accuro, OTN, ZOOM).
  • Book and re-book appointments, confirm appointment details, and update provider clinic schedules.
  • Liaison with external agencies to ensure completion of referrals and supporting documents.
  • Adhere to clinic-specific Standard Operating Procedures (S.O.P.'s) for established office admin processes.
  • Schedule and coordinate clinic appointments in a timely manner.
  • Work with clinic physician specialists, RN's, and entire team to ensure clinic schedules are up-to-date and accurate.

The ideal candidate will have a strong background in medical administration, excellent communication skills, and the ability to work effectively in a fast-paced environment.

">Required Skills and Qualifications">

To be successful in this role, you will need:

">
  • A recognized post-secondary Medical Office Administration program or similar.
  • Two years of related experience is preferred.
  • Experience with Meditech, Accuro is also desired.
  • Knowledge of medical terminology.
  • Experience in virtual care coordination OTN & Zoom.
  • Proficiency at using a voicemail system that uses email to save messages.

Baycrest offers a competitive salary and benefits package, including vacation entitlement, the opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP), and access to 24/7 Employee Assistance Program.

">Benefits">

In addition to a competitive salary, we offer a range of benefits to our employees, including:

">
  • Vacation entitlement.
  • The opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP).
  • Access to 24/7 Employee Assistance Program.


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