Community Liaison Nurse Indigenous Complex Care Coordinator

BC Children's & Women's Hospital is seeking a skilled Community Liaison Nurse to join our team in Vancouver, BC.

We are looking for a dedicated and compassionate nurse to act as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered. The successful candidate will support the improvement and performance of health care services through the promotion of cultural safety and cultural humility training and education for staff and employees of PHSA.

• Visits Indigenous patients in BC Women's and BC Children's to validate demographic data, health and/or birth information and the need for complex care coordination and community services.
• Provides complex care coordination for patients, ensuring the care plan with all necessary information is forwarded to appropriate community health centre/services/agencies, clarifies family expectations and acts as a patient advocate; participates in multidisciplinary team meetings regarding Indigenous Health, communicates with and obtains assistance from appropriate community agencies to ensure the best possible care for patients and families after discharge from hospital.
• Communicates, when required with other health care professionals within the hospital setting, and in the patients community, physicians, nurses, lactation consultants, physiotherapist, FNHA Health Benefits administrator, community health nurse, family physician, etc., where needed mentoring through the phone via distance coordination the complex medical needs of the patients.
• Acts in public relations and advocacy capacity to represent Indigenous Health to medical staff and other service providers, and to community agencies and their staff by maintaining up to date knowledge of Indigenous Health; provides consultation to staff for the purpose of enhancing knowledge of Indigenous cultures, contemporary social issues and health beliefs; provides information on social and health services available in the communities for Indigenous peoples; participates in committees that integrate Indigenous Health with hospital and community programs by providing input and addressing Indigenous Health.
• Follows linkages to a variety of community programs, Community Health department (Infant, Child and Youth (ICY), Home Care, on and off reserve health providers, and other support services in order to facilitate plan of care for patient.
• Understands and communicates to Indigenous families on how to contact the community health nurse, community breastfeeding clinics, the newborn hotline and parent/infant drop - in centres.
• Communicates as required with hospital social work as well as Ministry of Child and Family Development (MCFD) to facilitate follow up care for complex patients.
• Engages in on-going team planning, development, evaluation and quality improvement activities that facilitate team goal setting, problem solving and conflict resolution.
• Participates in education, research and special projects by collecting documented patient information.
• Works in collaboration with the interdisciplinary team, attends meetings and in-services, reviews team policies and procedures, and provides input/recommendations to manager and/or other team members regarding efficiencies of processes/procedures in relation to work duties with a view to ensuring streamlined, effective woman and child centred practices for the Indigenous Complex Care Coordination team.
• Performs other related duties as assigned.

• Current practicing registration with the British Columbia College of Nurses and Midwives (BCCNM).
• Graduate of an approved School of Nursing plus two years recent, related experience in women and/or child centred practice or an equivalent combination of education and experience.
• Current CPR and NRP certification.
• Pursuant to Section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Aboriginal Ancestry.

• Join one of BC's largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Location: 4500 Oak Street, Vancouver, BC, V6H 2N9

Applications will be accepted until position is filled.

Hours of Work: Monday to Friday; 08:30-16:30

Requisition # 170254E

What we do

(BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

(BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

BCCH & BCW is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: https://www.phsa.ca.

PHSA, BCW and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at sanyakula@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.