Client Services Liaison
3 weeks ago
About Air Tindi
Air Tindi Ltd. is a leading provider of on-demand and scheduled services in Northern Canada. Our company prides itself on safety, customer satisfaction, and professionalism.
Our Mission
We strive to deliver exceptional service to our clients, ensuring their needs are met with efficiency and expertise. Our dedicated partnerships, passionate employees, and diversified fleet of aircraft enable us to remain at the forefront of our industry.
Job Summary
The Client Service Coordinator will be responsible for:
- Communicating with clients to understand their needs and providing solutions
- Managing client accounts and ensuring timely delivery of services
- Providing quotes for clients
- Collaborating with internal teams to address client inquiries and resolve issues promptly
- Assisting in market research and analysis to support client growth strategies
- Supporting sales efforts by identifying opportunities for upselling or cross-selling services
Requirements
To be successful in this role, you will need:
- Post-Secondary education with a business background
- Computer proficiency
- Client Services experience
- Experience with costing/quotes
- Highly organized
- Attention to detail
- Strong verbal and written communication skills
- Ability to work well in a team environment
- Self-directed
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