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Client Services Liaison

2 months ago

Yellowknife, Northwest Territories, Canada Air Tindi Full time
About the Role

Air Tindi Ltd. is seeking a highly organized and detail-oriented Client Services Coordinator to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.

Key Responsibilities
  1. Communicate with clients to understand their requirements and provide tailored solutions
  2. Manage client accounts and ensure timely delivery of services
  3. Develop and provide quotes for clients
  4. Collaborate with internal teams to address client inquiries and resolve issues efficiently
  5. Contribute to market research and analysis to support client growth strategies
  6. Support sales efforts by identifying opportunities for upselling or cross-selling services
Requirements
  1. Post-secondary education with a business background preferred
  2. Proficiency in computer applications
  3. Experience in client services and costing/quotes
  4. Highly organized with strong attention to detail
  5. Excellent verbal and written communication skills
  6. Ability to work effectively in a team environment
  7. Self-directed with a proactive approach

Air Tindi Ltd. is a leading provider of on-demand and scheduled services in Northern Canada. Our company prides itself on safety, customer satisfaction, and professionalism. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.