College Assistant, Information Services Professional
1 month ago
Welcome to Langara College, a dynamic and inclusive institution dedicated to providing exceptional educational experiences. We are seeking a highly skilled and motivated individual to join our team as an Assistant, RES, Information Services.
About the RoleThis is a temporary (fixed term) position with CUPE Local 15. The successful candidate will provide support and assistance in the assigned RES unit, serving as the initial point of contact for prospective and current students, internal staff, agents, or external stakeholders.
Responsibilities- Provide exemplary customer service, clerical support, or data entry services in the provision of RES services to our students and clients.
- Work under the direction of senior team members in applying and adhering to College policies, procedures, and standards.
- Assist in changes to RES services, processes, and projects.
The ideal candidate should have:
- Grade 12 completion plus one (1) year post-secondary certificate in a related discipline.
- One (1) year of related experience in providing customer service and/or clerical support, preferably in an educational environment.
- An equivalent combination of experience and education may be considered.
The successful candidate should possess excellent:
- Written and verbal communications skills.
- Able to pay attention to detail and enter data accurately.
- Organizational skills and ability to set priorities when encountering conflicting demands.
- Customer service skills, responding to enquiries and providing information, assistance, and related services.
We offer a competitive salary range of $27.20 - $30.74 per hour, paid bi-weekly. Additionally, you will receive:
- 10% in lieu of benefits, added to your hourly wage.
- An additional paid week off during college closure during winter holiday break.
At Langara College, we value diversity, equity, and inclusion. We are committed to creating a workplace that fosters a sense of safety and belonging for everyone. If you are passionate about delivering exceptional student services and working in a collaborative environment, we encourage you to apply.
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