Mining Technology Support Specialist

4 weeks ago


Vaughan, Ontario, Canada Toromont Cat Full time

The Regional Expert in Mining Technology Implementation will provide critical support and guidance to regional customers and branch technicians. This role is key to the success of our Mining technology local support team.

As a Regional Expert, you will:

  • Support customers and branch technicians with Mining technology implementation and troubleshooting
  • Collaborate with the Mining technology local support team to resolve technical issues
  • Develop and maintain knowledge of Mining technology systems and processes
  • Provide exceptional customer service and support
  • Stay up-to-date with the latest Mining technology advancements and best practices

About the Role:

  • Perform routine diagnostics and calibration of MineStar components
  • Troubleshoot software and component issues with technology systems
  • Commission and calibrate technologies on site
  • Execute repairs on site alone or in collaboration with the service team

Requirements:

  • Post-secondary education in computer science, information systems, computer engineering technology, or a technical degree
  • Strong computer skills, including networking, programming, and troubleshooting
  • Detail-oriented with strong analytical and troubleshooting skills
  • Experience working with standards documentation and compliance monitoring


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