Executive Restaurant Operations Manager

5 days ago


Mile House, British Columbia, Canada DQ 100 Mile House Full time
About the Role

We are seeking an experienced Executive Restaurant Operations Manager to join our team at DQ 100 Mile House. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service and delivering outstanding results.

Responsibilities
  • Evaluate daily operations to identify areas for improvement and implement strategies to increase efficiency and productivity.
  • Monitor revenues and labour costs to ensure they are aligned with business objectives.
  • Supervise staff to ensure they have the necessary skills and training to deliver excellent customer service.
  • Plan and organize daily operations to meet business needs and achieve sales targets.
  • Recruit, train, and develop staff to ensure a high-performing team.
  • Set staff work schedules to ensure adequate coverage and minimize overtime.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial reporting.
  • Conduct performance reviews to evaluate employee performance and provide constructive feedback.
Requirements
  • 3 years to less than 5 years of experience as a Restaurant Operations Manager or in a similar role.
  • Food Service Manager Certification.
  • Excellent leadership and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • High school diploma or equivalent required; college, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year preferred.
What We Offer
  • A competitive salary range of $65,000 - $90,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous bonus structure to recognize and reward outstanding performance.
  • Ongoing training and development opportunities to help you grow in your career.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
About Us

DQ 100 Mile House is a leading fast-food chain committed to serving high-quality food and providing exceptional customer service. We are proud to offer a positive and inclusive work environment that values diversity, equity, and inclusion.



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