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IT Infrastructure Specialist
2 months ago
Job Summary:
About Us:
Industrial Light & Magic is a world-renowned visual effects company that has been pushing the boundaries of cinematic innovation for over four decades. Our team of experts has worked on some of the most iconic films and franchises in history, including Star Wars, Jurassic Park, and The Avengers.
Our Team:
As a Desktop Systems Specialist at Industrial Light & Magic, you will be part of a dynamic and collaborative team that works closely with our creative and administrative teams to deliver exceptional results in a fast-paced and intensely collaborative film production environment.
Job Responsibilities:
- Perform a wide range of IT duties related to operational assistance and projects for all aspects of the ILM studio.
- Provide technical support and guidance to team members, ensuring seamless day-to-day operations and issue resolution.
- Participate in the development and implementation of new technologies and processes to improve efficiency and effectiveness.
- Manage and maintain the studio's inventory and assets, ensuring that stock and resources meet the forward-looking needs of the studio.
- Develop and maintain well-crafted documentation and deliver scripting and automation as needed.
- Work collaboratively with vendors and partners to ensure timely and effective repairs and maintenance.
- Participate in projects to change the studio's infrastructure and facilities, including migrations, upgrades, and deployments.
Requirements:
- Experience coordinating and navigating a multi-OS environment, including Linux, Windows, and macOS.
- Experience supporting high-end virtual and bare-metal workstations.
- Deep curiosity about technology, particularly as it applies to visual effects and games production.
- Effective use of time and ability to balance and prioritize multiple concurrent requests.
- Exceptional customer service skills and ability to communicate technical issues to both technical and non-technical audiences.
- Comprehensive experience and understanding of how to build, maintain, and fix hardware and software for desktops, laptops, and tablets.
What We Offer:
Industrial Light & Magic offers a competitive salary range of C$64,700 to C$82,800 per year, based on a 40-hour work week. The base pay offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other variable pay or benefits may be offered dependent on the level and position offered.
