Customer Service Representative
1 week ago
As a Customer Service Representative - Banking Solutions Specialist at The Toronto-Dominion Bank (Canada), you will play a crucial role in providing exceptional customer service and support to our clients. This dynamic position requires a strong passion for helping others and a keen ability to communicate complex financial information in a clear and concise manner.
Job DescriptionThis is an exciting opportunity to join our team of banking professionals and contribute to the success of our customers. Your primary responsibilities will include:
- Providing personalized banking solutions to clients, including new account openings, investment advice, and banking transactions.
- Building and maintaining relationships with clients through excellent customer service and communication skills.
- Collaborating with other banking professionals to resolve complex customer issues and provide tailored solutions.
To be successful in this role, you will require:
- A high school diploma and/or 1+ years of relevant experience in customer service or banking.
- Investment Funds Canada (IFC) certification or equivalent within 6 months of appointment.
- Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
- Proficiency in MS Office (Word, Excel, and Outlook), as well as branch software and internet applications.
- A self-motivated and organized individual with excellent time management skills.
We offer a comprehensive Total Rewards package that reflects our commitment to supporting the well-being and development of our colleagues. This includes:
- A competitive base salary: $60,000 per year.
- Variable compensation and bonuses based on individual and team performance.
- Health and wellness benefits, including medical, dental, and vision coverage.
- Savings and retirement programs, such as RRSP matching and pension plans.
- Paid time off, including vacation days and holidays.
The Toronto-Dominion Bank (Canada) is a leading Canadian bank and financial services provider. With a rich history dating back to 1855, we have grown into a global organization with a presence in over 40 countries worldwide. Our mission is to deliver innovative financial solutions that meet the evolving needs of our clients, while fostering a culture of excellence and community involvement.
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