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Property Claims Adjuster

2 months ago


Edmonton, Alberta, Canada Xpera Full time

About Xpera

Xpera is a leading provider of property claims services, dedicated to delivering exceptional results to our clients. We are seeking a highly skilled Property Claims Adjuster to join our team in Edmonton, AB.

Job Summary

The successful candidate will be responsible for investigating and adjusting property claims, providing SCM standard quality service, and facilitating prompt and equitable settlement of claims within the parameters of corporate policies and standards. This is a hybrid role that requires a candidate to work field assignments in the Calgary area.

Key Responsibilities

  • Investigate the cause and report to clients with solid recommendations.
  • Scope and establish quantum of damages.
  • Negotiate fair and satisfactory settlements.
  • Perform duties assigned to him/her in compliance with established work standards, policies, and procedures.

Requirements

  • 2-3 years relevant experience in claims.
  • Must be able to qualify for at least a level 1 AB Adjuster's license (should be in the process of obtaining or already obtained these credentials).
  • Ongoing commitment to education and learning.
  • Effective analytical skills, including identification of cause and effect dynamics.
  • Good investigative manner.
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform, and understand advanced numerical calculations, including analysis of comparative information.
  • Access to an appropriate vehicle.
  • Full driver's license and satisfactory driving record.

Preferred Qualifications

  • Advanced communication skills, including effective written and oral skills.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service, ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills, allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

Accommodations

Xpera welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.