National Property Claims Adjuster
4 weeks ago
We are seeking a highly skilled National Property Claims Adjuster to join our Customer Response - Property team at Aviva. As a key member of our team, you will be responsible for claim settlement via telephone, with a focus on quality and customer service.
Key Responsibilities:- Support our claims customer demand through a call-center environment
- Investigate and negotiate property claims in accordance with Aviva's claim procedures and guidelines
- Confirm coverage and compile FNOL information for incoming claims
- Ensure data accuracy and issue payments to vendors, insureds, and experts
- Review and analyze estimates, value of claim, and negotiate/settle claim accordingly
- Advise and counsel customers on claim status, providing prompt and exemplary customer service
- Ensure all correspondence is completed in a timely and effective manner
- Recognize questionable claims, subrogation, and risk opportunities
- Review case law to determine liability
- 1-3 years claims insurance experience or insurance call center or customer service experience in any industry
- Ability to work in a fast-paced environment to support customer demand
- Strong customer service background
- Excellent computer skills and organizational skills
- Excellent oral and written communication skills
- Bilingualism in English and French (a big asset)
- Knowledge of Cantonese, Mandarin, Korean & Punjabi (a big asset)
- Licenses for claims adjusting in any provinces (a big asset)
- Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
- Exceptional Career Development opportunities
- Support for professional development education
- A hybrid work arrangement that offers the best of both worlds
Please note that this role requires the ability to work rotating shifts during the hours of 7:00 AM to 8:00 PM, Monday to Friday, and some Saturdays as needed.
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Experienced National Property Claims Adjuster
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Edmonton, Alberta, Canada Aviva Full timeJob Title: Experienced National Property Claims AdjusterAviva Canada is seeking an experienced National Property Claims Adjuster to join our Customer Response - Property team. As a key member of our team, you will be responsible for investigating and negotiating property claims in accordance with Aviva's claim procedures and guidelines.Key...
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1 month ago
Edmonton, Alberta, Canada Aviva Full timeJob Title: Experienced National Property Claims AdjusterAviva Canada is seeking an experienced National Property Claims Adjuster to join our Customer Response - Property team. As a key member of our team, you will be responsible for investigating and negotiating property claims in accordance with Aviva's claim procedures and guidelines.Key...
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