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Sales Ambassador

1 month ago

Windsor, Ontario, Canada Lush Full time

Job Summary:

We are seeking a highly skilled and passionate Sales Ambassador to join our team at Lush. As a Sales Ambassador, you will be responsible for delivering exceptional customer experiences, driving sales, and building brand awareness.

Key Responsibilities:

  • Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions.
  • Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales.
  • Brand Building: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
  • Product Knowledge: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush.

Requirements:

  • Excellent Customer Service Skills: Provide exceptional customer service and create a positive shopping experience for every customer.
  • Flexibility: Adapt to changing situations and priorities in a fast-paced environment.
  • Product Knowledge: Have a strong knowledge of Lush products and ingredients.
  • Teamwork: Work collaboratively with the team to achieve sales goals and create a positive store environment.

Preferred Qualifications:

  • Experience with Consultation-Based Customer Service Models: Utilize consultation-based customer service models to create a personalized shopping experience for customers.
  • Strong Problem-Solving Skills: Address issues that arise in day-to-day operations and provide solutions to customers.
  • Experience Working in a Team Environment: Work effectively in a team environment to achieve sales goals and create a positive store environment.

About Lush:

Lush is a global cosmetics company that is committed to providing high-quality, natural products that are free from animal testing and harsh chemicals. We are passionate about creating a positive shopping experience for our customers and building a strong brand presence in the market.