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Mortgage Conversion Specialist

1 week ago

Canada Pine Full time

About Pine

We're a Canadian fintech company revolutionizing the home financing process with innovative technology and a talented team. Our mission is to provide a simpler, faster, and better experience for Canadians.

We strive to create a culture where everyone shares ideas, takes ownership, feels valued, and takes pride in their work. We work hard and play hard.

Fresh off our Series A funding, we have strong financial backing from top VC's and are ready to disrupt the Canadian Mortgage Market.

About the Role

As a Business Development Representative, you will play a crucial role in achieving our objectives. You will help maximize the conversion of applications for Pine mortgages by connecting with potential customers, helping them through the process, qualifying them for a mortgage, and eventually relaying them to one of our advisors.

You'll be excited about this opportunity because:

  • Proactively reach out to potential clients following predefined cadences to help them complete their applications and connect with a Pine mortgage advisor
  • Educate clients on the Pine mission and what makes our experience different from anything in the market
  • Gather key customer information to understand and document customer needs to eventually qualify them for mortgages
  • Seamlessly transition qualified clients to Pine advisors

We're looking for someone with:

  • Previous sales and customer service experience; preferably in a call center environment
  • A strong track record of providing exceptional service to customers
  • Strong verbal communications skills that demonstrate an energetic and professional style of speaking
  • Self-motivation, drive to succeed, and a desire to win
  • An openness to coaching and receiving real-time feedback on a regular basis
  • Comfort in working in a fast-paced sales environment
  • Strong organizational and time management skills
  • Flexibility in varying shifts/work hours
  • Nice to have: Awareness of the Canadian Mortgage Industry and FinTech space

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe true innovation happens when everyone has room at the table.

If you need any accommodations, please inform your recruitment contact upon initial connection.