Mobile Mortgage Specialist Assistant

3 days ago

Canada TD Bank Full time

**Mobile Mortgage Specialist Assistant**:

- 423712BR

**Job Category - Primary**
- Retail Banking - Financial Services

**Work Location**
- 8450 Newman

**Employment Type**
- Casual

**City**
- Montreal

**Time Type**
- Part Time

**Province/State**
- Quebec

**Hours**
- 0

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- The TD Mobile Mortgage Specialist (MMS) sales team is a national retail banking channel responsible for acquisition of new mortgage and home equity line of credit business. Our mandate is to deliver new customers to the bank and to contribute to the volume, profits and market share of TD's Real Estate Secured Lending. The team is currently comprised of over 1100 sales specialists, management and support staff.
- Mobile Mortgage Specialists are responsible for bringing new banking customers to TD's branch network using the mortgage as the delivery vehicle. They operate on an entirely mobile platform from a home office base, to develop mortgage and line of credit referrals from realtors, builders, financial planners and other centres of influence.
- The MMS Assistant provides day to day administrative support for their associated Specialist, contributing to the success of the Specialist and the MMS channel by allowing the Specialist to focus on sales and business development activities.
- The position is casual part-time, and reports to the Manager, MMS Assistants. Day-to-day work volumes are received directly from the associated Mobile Mortgage Specialist. The MMS Assistant primarily works from a home office with occasional in-person meetings with their MMS, as required.

**Job Details**
- Application processing and submission in accordance with channel specific policy and process
- Obtain/compile all the supporting documentation required for completing credit requests
- Partner with administrative support groups to facilitate the end-to-end credit decision process

Additionally, the MMS Assistant will:

- Process assigned work volumes in an accurate and efficient manner, supporting the Specialist's and business's timeline commitments
- Maintain good relationships with partner groups and team including responding to questions and concerns

**Job Requirements**
- Have mortgage/credit lending experience
- Have superior computer/technology skills
- Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
- Be able to work independently, multi-tasking in a fast-paced, competitive market
- Demonstrate excellent time management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as a business partner perspective
- Demonstrate high-level accuracy and attention to detail
- Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
- Be willing work variable hours, including evenings and weekends
- Be bilingual (English/French)
- TD Branch experience preferred

**Proficiency in Other than French**
- This position requires proficiency in a language other than French to support or deal with employees or colleagues who require services and support in a language other than French.

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits includin

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