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Retail Store Supervisor

2 months ago

New Westminster, British Columbia, Canada NK Enterprises Ltd. Full time
About NK Enterprises Ltd.

NK Enterprises Ltd. is a dynamic retail company seeking a highly skilled and experienced Retail Store Supervisor to join our team.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of retail staff to provide exceptional customer service and drive sales growth.
  • Merchandise Management: Order and manage inventory, ensuring that stock levels are optimal and that products are displayed in an attractive and appealing manner.
  • Scheduling and Operations: Establish and manage work schedules, ensuring that the store is adequately staffed at all times.
  • Reporting and Analysis: Prepare and present regular reports on sales performance, customer feedback, and operational efficiency.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that customers leave the store satisfied and loyal.
  • Inventory Control: Organize and maintain inventory, ensuring that stock levels are accurate and that products are easily accessible.
  • Team Leadership: Supervise and coordinate the activities of retail staff, providing guidance and support to ensure that they are working effectively and efficiently.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management.
  • Work Conditions: Ability to work in a fast-paced retail environment, with a high level of attention to detail and organizational skills.
  • Physical Capabilities: Ability to lift up to 25 pounds and stand for long periods of time.