Quality and Safety Leader, Neonatal Program

4 weeks ago

Vancouver, British Columbia, Canada PHSA Full time
Job Title: Quality and Safety Leader, Neonatal Program

BC Women's Hospital & Health Centre is seeking a Quality and Safety Leader to join our Neonatal Program. As a key member of our team, you will be responsible for providing leadership and quality improvement expertise in the planning, implementation, and evaluation of initiatives designed to improve quality of care, safety, and risk reduction in Neonatal Intensive Care.

Key Responsibilities:
  • Provide leadership and quality improvement expertise in the planning, implementation, and evaluation of initiatives designed to improve quality of care, safety, and risk reduction in Neonatal Intensive Care.
  • Monitor Neonatal Program staff and physician perceptions of safety and quality and identify learning opportunities related to the integration of quality improvement methodology and evidence-based systems and tools with everyday work processes.
  • Develop, implement, and evaluate education plans to address identified learning needs.
  • Provide consultation, guidance, and support to the Neonatal Program and other staff, teams, and committees in the use of tools and mechanisms to measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
  • Provide facilitation, coaching, and support to improvement teams in the development, monitoring, and analysis of key performance indicators, in alignment with other levels of reporting within C&W and the PHSA.
  • Provide expert support for analysis of multiple sources of data to promote a balanced approach to identifying and acting upon improvement opportunities.
  • Evaluate the effectiveness of the application of C&W processes as they relate to patient safety, complaints management, and incident reporting. Make recommendations based on evaluation of the impact to patient outcomes and organizational risk.
  • Manage Neonatal Program incident reports using an intake and follow up system that ensures reports and follow up are completed in a timely manner, thoroughly reviewed, and processed in keeping with a non-punitive reporting culture, and that all resulting recommendations are implemented.
Requirements:
  • A level of education, training, and experience equivalent to an undergraduate degree in Nursing.
  • Master's preparation in Nursing, Leadership, Health Administration, Business, or a related health discipline preferred, plus a minimum of five (5) years of clinical practice and professional management/leadership experience.
  • Previous experience and education in quality, patient safety, risk management, or accreditation is preferred. A clinical background in Neonatal Intensive Care is preferred.
What We Offer:
  • A comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
How to Apply:

Please submit your application through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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