Migration Specialist
4 days ago
About the Role:
We are seeking a highly skilled Migration Specialist to join our team at T-Net British Columbia. As a Migration Specialist, you will play a critical role in providing prompt and courteous frontline support for migration or project the Migration Services is currently working on.
Key Responsibilities:
- Provide superb customer service for our clients, handling customer inquiries, and following up with customers on migration projects.
- Assist other departments such as Support, Provisioning, Customer Success & Training.
- Work with Office 365, Microsoft Exchange, and other enterprise software platforms.
- Support migration to social media platforms, including Facebook, YouTube, and Twitter.
- Collaborate with cross-functional teams to ensure seamless migration processes.
Requirements:
- Strong understanding of domains, networking principles, message flow, email protocols, and DNS.
- Experience with Salesforce, preferably with Mass Case Creation.
- Proficiency with Excel and strong written and verbal communication skills in English.
- Excellent attention to detail and ability to work within defined policies and procedures.
What We Offer:
- Competitive annual base salary range: $60,000 - $80,000 CAD.
- Corporate bonus, extended health benefits, and RRSP Matching.
- Opportunity to work with a leading enterprise information archiving company.
About Us:
T-Net British Columbia is an equal-opportunity employer committed to diversity, equity, and inclusion. We value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
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