Bartender - City Cruises

3 weeks ago

Toronto, Ontario, Canada Hornblower Cruises and Events Full time

About the Bartender Role:

The Bartender is a key member of our City Cruises team, responsible for providing exceptional hospitality to our guests while mixing high-quality beverages. This role requires adaptability, a dynamic personality, and a commitment to our RESPECT Service System.

Key Responsibilities:

  • Provide prompt and consistent bar service to guests and servers throughout the cruise
  • Mix high-quality beverages and maintain thorough knowledge of all beverage offerings and prices
  • Set up and break down bar, stock and restock bar according to prescribed par specifications, and clean bar thoroughly in accordance with standard operating procedures
  • Maintain the cleanliness and safety of the bar and all common areas and service stations
  • Accurately charge guests for onboard purchases and complete empty runs to the bunker in proper liquor/beer boxes after the cruise
  • Count bar inventory daily and prepare alcoholic & non-alcoholic requisition form before the event starts
  • Assist server on clearing tables, taking out the bar garbage, and organizing the empties storage as needed
  • Train new staff as directed by manager on duty and maintain uniform and personal grooming in compliance with appearance standards
  • Provide information to guests including beverage and food menu descriptions, entertainment options, cruise route, and points of interest

Requirements & Qualifications:

  • One (1) year of bartending experience required or equivalent as recognized by the Ministry of Education
  • Smart Serve Certification required
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must have comprehensive knowledge of beverage recipes and basic computer skills
  • Must possess a service orientation – actively looking for ways to help others
  • Will work for extended periods of time without sitting and be required to lift heavy items such as liquor boxes and ice bins up and down stairs
  • Responsible for bar till; proper cash handling is required
  • Will be required to be available for work on all major holidays and weekends

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance, and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements, and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

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