Sales Director

1 week ago

Toronto, Ontario, Canada Hornblower Cruises and Events Full time

About the Opportunity:

The Director of Sales will oversee the sales functions for the port's Charter, Private Events and Group Dining segment. This individual will oversee the implementation & execution of City Cruises' sales strategy and tactics to ensure sales goals are achieved.

Key Responsibilities:

  • Contributes to City Cruises Toronto's goal of creating amazing experiences for all guests.
  • Lead sales initiatives to achieve budget goals for the port's Charter, Private Events, and Group Dining categories driven by Corporate, Social, Wedding, Education and Tourism market segments.
  • Lead and manage the Sales team to achieve organizational goals, implement inbound and outbound sales strategies, drive top line growth, maximize business profitability, and provide support for the operational teams.
  • Work with the Sales team members to ensure profits are maximized in line with the set targets.
  • Develop and execute a sales plan to deliver exceptional guest service and strong financial results, with the goal of maximizing Revenue, EBIDTA and NPS (Net Promoter Score).

Requirements & Qualifications:

  • Minimum of 7 years of total sales experience consisting of at least 5 years of hands-on hospitality and tourism sales experience and minimum of 5 years of experience in leading, motivating and developing teams
  • Bachelor's degree (or equivalent) preferably in Sales, business, or related field
  • Exceptional leadership skills, with a demonstrated ability to motivate and inspire a sales team towards achieving ambitious targets
  • Excellent communication, negotiation, and presentation abilities, with the capacity to engage and influence key stakeholders at all levels

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

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