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Restaurant Operations Manager

2 months ago


Woodstock, Ontario, Canada Wendy's Full time
Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to lead our team at Wendy's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
  • Customer Service: Provide excellent customer service, address customer complaints, and ensure customer satisfaction.
  • Staff Supervision: Supervise a team of 11-15 employees, providing guidance, training, and support to ensure they meet performance expectations.
  • Financial Management: Cost products and services, negotiate arrangements with suppliers, and ensure health and safety regulations are followed.
  • Technology and Systems: Utilize electronic cash registers, MS Office, point of sale systems, and spreadsheets to manage daily operations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Schedule: 40 hours per week.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced Restaurant Manager looking for a new challenge, please apply today.