Technical Documentation Specialist
4 weeks ago
We are seeking a highly skilled Technical Documentation Specialist to join our team at beBee Professionals in Mississauga. The successful candidate will be responsible for creating, managing, and maintaining technical documentation for our products and services. This includes user manuals, technical specifications, and other related documents.
The ideal candidate should have a degree in technical writing, communications, or a related field. They should also have experience in technical writing, editing, and proofreading. Knowledge of software development and web technologies is a plus.
Key Responsibilities
Create, manage, and maintain technical documentation
Develop and maintain style guides and standards
Ensure accuracy and consistency of technical documents
Collaborate with other departments to ensure accuracy of technical documents
Develop and maintain templates for technical documents
Develop and maintain a library of technical documents
Develop and maintain a system for tracking changes to technical documents
Develop and maintain a system for version control of technical documents
Develop and maintain a system for archiving technical documents
Develop and maintain a system for distributing technical documents
Develop and maintain a system for tracking feedback on technical documents
Develop and maintain a system for tracking customer feedback on technical documents
Develop and maintain a system for tracking customer support requests related to technical documents
Develop and maintain a system for tracking customer satisfaction with technical documents
What We Offer
We offer a competitive salary and benefits package, including health and dental insurance, 401(k) plan, and paid vacation.
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