Clerical Manager, Medical Imaging Services

2 months ago


Delta, British Columbia, Canada Fraser Health Full time
Job Summary

We are seeking a highly skilled and experienced Administrative Supervisor to join our Medical Imaging Department at Fraser Health. The successful candidate will provide leadership and supervision to clerical staff, ensuring the efficient operation of office areas and providing administrative support to the department.

Key Responsibilities
  • Supervise and Coordinate Clerical Staff: Determine priorities, establish work schedules, and review work assignments and daily routines.
  • Perform Administrative Duties: Assist with departmental orientations, in-service presentations, and demonstrate procedures.
  • Develop and Implement Procedures: Create and update written procedures to meet the needs and requirements of the Medical Imaging Department.
  • Contribute to Quality Improvement: Develop standards, conduct audits of clerical processes, and compile statistical data.
  • Provide Technical Support: Resolve minor problems with office equipment, HIS/RIS/PACS, and other computer programs/systems.
  • Manage Supplies and Equipment: Monitor inventory levels, prepare requisitions, and record receipts.
  • Maintain Timekeeping and Payroll Records: Submit records to payroll according to established procedures.
  • Monitor Department Expenditures: Advise Manager of discrepancies.
  • Provide Liaison Services: Coordinate with radiologists, supervisors, staff, physicians, external agencies, and other healthcare personnel/hospitals.
  • Schedule and Adjust Patient Appointments: Liaise with nursing units, physician's offices, and patients regarding patient information, records, etc.
  • Participate in Health and Safety Initiatives: Follow Health and Safety standards and practices.
  • Attend Meetings and Perform Word Processing Support: Schedule and lead clerical staff meetings, attend departmental meetings, and perform word processing support as required.
Qualifications
  • Education and Training: Grade 12, successful completion of a recognized Medical Office Assistant program.
  • Experience: Three years' recent related experience, including one year in a supervisory capacity or an equivalent combination of education, training, and experience.
  • Skills and Abilities: Ability to keyboard at 45 w.p.m., knowledge of medical terminology, ability to supervise, organize work, communicate effectively, and deal with others.


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