Parts & Service Advisor
4 weeks ago
Canso Ford Sales is seeking a skilled Parts & Service Advisor to provide exceptional customer service and support in the maintenance and repair of vehicles.
Key Responsibilities- Schedule customer appointments for vehicle maintenance and repair.
- Keep customers informed on the status of repairs/service and address their questions, needs, and concerns.
- Ensure customer vehicles are returned clean and with all items identified for service/repair carried out appropriately and on time.
- Verify the accuracy and relevance of all department forms, menus, and pricing guides.
- Continuously improve delivery of service for excellent customer satisfaction.
- Minimum Grade 12 High School Diploma.
- Basic understanding of automotive mechanical fundamentals.
- Experience not required, but prior parts/service department and customer service experience considered an asset.
- College certificate or additional post-secondary courses considered an asset.
- Industry-competitive hourly wage with compensation starting at $35,000/year.
- Two weeks of paid vacation with additional weeks commensurate with years of service.
- Monday through Friday work week.
- Group insurance plan with health, drug, and dental included.
- Pension plan with additional employer contribution available.
Canso Ford has been a staple of the community since 1979, providing quality new and pre-owned trucks, SUVs, and commercial vehicles, as well as full-service automotive repair and aftermarket solutions. We strive to provide a welcoming and safe atmosphere for customers and employees alike.
As a member of the community, Canso Ford is invested in the happiness of its neighbours through providing excellent employment opportunities and a high level of service to its customers. We are involved in several local charities and non-profit organizations, including the St. Martha's Regional Hospital Foundation, Strait Richmond Healthcare Foundation, and numerous other organizations that provide a positive impact in the area.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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