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Legal Claims Assistant II
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Unit Manager Legal Claims Support Specialist
2 months ago
We're seeking a seasoned Unit Manager to lead our Legal Claims Support team. As a key member of our team, you'll oversee the day-to-day responsibilities of our Law Clerks, Legal Assistants, and Administrative Support members.
Key Responsibilities- Establish and communicate clear performance objectives for your team and continually measure progress.
- Ensure high employee engagement by monitoring overall engagement and creating engagement action plans.
- Assess team strengths and areas for improvement, providing recommendations for growth.
- Provide regular feedback, mentoring, and coaching to team members.
- Identify key talent and provide developmental opportunities for growth.
- Lead the recruitment process, including interviews and onboarding.
- Facilitate team meetings, one-on-ones, and huddles to ensure information flow.
- Assist team members in understanding and applying policies, procedures, and theories.
- Drive change while maintaining effective communication.
- Plan and implement office systems and procedures.
- Partner with HR to lead recruitment and onboarding.
- Participate in project-based tasks assigned by Director and/or VP Legal Claims.
- Compile and analyze statistics and reports, monitoring legal trends.
- University degree or college diploma in a relevant discipline (legal, paralegal, or management) or equivalent education combined with relevant work experience.
- Minimum five to eight years of experience in a litigation environment or equivalent relevant experience.
- Minimum two years of management experience or equivalent relevant experience.
- Proven communication and interpersonal skills to develop and foster favorable relationships.
- Proficient in Microsoft Office Suite programs, I-Manager, and other e-discovery tools.
- Proven project management skills, including planning, leading, and executing projects.
- Experience implementing and driving change, encouraging innovative thinking and changes in operations.
- Experience leading a large team, including establishing and measuring performance, providing feedback, and maintaining employee engagement.
At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. We offer a range of benefits, including a financial rewards program, employee share purchase plan, and flexible work arrangements.
We're committed to supporting our employees' growth and development, providing opportunities for learning and advancement. If you're passionate about making a difference and want to be part of a dynamic team, we encourage you to apply.
