Retail Store Leader

4 days ago


Oakville, Ontario, Canada The Body Shop Full time
About the Role

As a Store Manager Contract, you will be responsible for driving the store and your team to deliver retail excellence, strong sales results, and an engaging customer experience.

This is a 12-month fixed-term contract assignment that requires you to work collaboratively within a feedback culture, lead and work as part of a successful team to best meet the needs of our customers.

Key Responsibilities
  • Lead the team to drive customer engagement through our products, campaigns, and activism, bringing our brand to life.
  • Shape a customer-focused store experience, ensure development of customer loyalty, and meet sales and performance targets.
  • Manage stock, monitor and manage change, and confidently use data (KPIs) to make sound commercial and business decisions.
  • Identify and attract high-potential candidates and develop current team members to succeed in their goals.
What We Look For
  • Experience in a customer-facing role, people leadership, and team development.
  • Able to meet sales and performance targets with outstanding planning and organizing skills.
  • Ability to work collaboratively within a feedback culture.
  • Experience coaching and developing a successful team.
  • Outstanding leadership and communication skills.
What We Offer
  • Benefits start within your first month.
  • Comprehensive onboarding in your new position.
  • Training hours for you and your team as needed.
  • A 50% discount on regular products and 30% on gifts.
  • Paid volunteer days.


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