Implementation Project Manager

2 weeks ago

Whitby, Canada 360insights Full time
About the Role

We are seeking a highly skilled Senior Implementations Project Manager to lead complex software implementations onboarding new clients to our channel success platform. As a key member of our team, you will be responsible for delivering exceptional client experiences while creating value for our Fortune 100 customers.

Key Responsibilities
  • Develop and execute detailed project plans, identifying and sequencing activities to ensure successful project completion.
  • Lead client-facing kick-off sessions to educate clients on implementation methodology and client responsibilities.
  • Identify client needs and work with technical and operational teams to establish dependencies and incorporate client desired features or services into project planning.
  • Maintain high-quality documentation throughout the project lifecycle.
  • Ensure customer acceptance and satisfaction throughout the project.
  • Lead regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions.
  • Navigate project escalations by mobilizing resources, identifying alternatives, and facilitating decision-making processes.
  • Lead acceptance and deployment processes with the client and ensure hand-off to operations procedures are complete.
  • Conduct post-launch assessments and retrospectives to inform process improvement activities.
What You'll Bring
  • 3+ years of experience in leading/managing SaaS B2B implementations.
  • Excellent internal and external communication skills with a proven track-record of building relationships at all levels.
  • Familiarity with front-end web technologies and content management concepts.
  • Proven ability to manage client business and IT teams within projects.
  • Passion for technology, problem-solving, and cross-functional collaboration.
About 360insights

At 360insights, we're a fast-paced global technology company innovating and leading in the channel incentives and insights industry. We're dedicated to fostering a vibrant values-based and inclusive culture, certified as a Great Place to Work in Canada, the USA, and the UK. We welcome individuals from all walks of life to join our team and offer equal employment opportunities to people of every race, religion, or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity.

  • Implementation Project Manager

    2 weeks ago

    Whitby, Canada 360insights Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Implementations Project Manager to lead complex software implementations onboarding new clients to our channel success platform.Key ResponsibilitiesDevelop and execute detailed project plans to ensure successful implementation of our channel success platform.Lead client-facing kick-off...

  • Implementation Project Manager

    5 months ago

    Whitby, Canada 360insights Full time

    **Implementation Project Manager** **Base salary **US$57**,5**00 - US**72,500** **or CAD**62,000 - 77,000** Plus Bonus, Equity & Benefits Here at 360insights you will be a part of a fast-paced global technology company that is innovating and leading in the channel incentives and insights industry. You will be helping us to deliver great solutions for some...

  • Implementation Project Manager

    3 weeks ago

    Whitby, Canada 360insights Full time

    About the RoleWe are seeking a highly skilled Senior Implementations Project Manager to lead complex software implementations onboarding new clients to our channel success platform. As a key member of our team, you will be responsible for delivering exceptional client experiences while creating value for our Fortune 100 customers.Key ResponsibilitiesDevelop...

  • Implementation Project Manager

    3 weeks ago

    Whitby, Canada 360insights Full time

    About the RoleWe are seeking a highly skilled Senior Implementations Project Manager to lead complex software implementations onboarding new clients to our channel success platform. As a key member of our team, you will be responsible for delivering exceptional client experiences while creating value for our Fortune 100 customers.Key ResponsibilitiesDevelop...

  • Implementation Project Manager

    3 weeks ago

    Whitby, Canada 360insights Full time

    About the RoleWe are seeking a highly skilled Senior Implementations Project Manager to lead complex software implementations onboarding new clients to our channel success platform. As a key member of our team, you will be responsible for delivering exceptional client experiences while creating value for our Fortune 100 customers.Key ResponsibilitiesDevelop...

  • Implementation Project Manager

    3 weeks ago

    Whitby, Canada 360insights Full time

    About the RoleWe are seeking a highly skilled Senior Implementations Project Manager to lead complex software implementations onboarding new clients to our channel success platform. As a key member of our team, you will be responsible for delivering exceptional client experiences while creating value for our Fortune 100 customers.Key ResponsibilitiesDevelop...

  • Implementation Project Manager

    1 month ago

    Whitby, Canada 360insights Full time

    **Starting** **Base salary US**D** **$60**,000 -** **$75**,0**00** **CAD $**64,**000** **- $**79**,000** Plus Bonus, Equity & Benefits - **Pay transparency** - Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does...

  • Project Implementation Manager

    2 months ago

    Whitby, ON, Canada THE REGIONAL MUNICIPALITY OF DURHAM Full time

    Job SummaryThe Regional Municipality of Durham is seeking a highly skilled and experienced professional to fill the role of Project Implementation Lead. This position will be responsible for providing technical advice on planning, design, and construction management to support the delivery of affordable housing capital projects.Key ResponsibilitiesManage the...

  • Project Implementation Manager

    2 months ago

    Whitby, ON, Canada THE REGIONAL MUNICIPALITY OF DURHAM Full time

    Job SummaryThe Regional Municipality of Durham is seeking a highly skilled and experienced professional to fill the role of Project Implementation Lead. This position will be responsible for providing technical advice on planning, design, and construction management to support the delivery of affordable housing capital projects.Key ResponsibilitiesManage the...

  • Implementation Project Manager

    1 month ago

    Whitby, Canada 360insights Full time

    Job Title: Implementation Project ManagerAt 360insights, we are seeking an experienced Implementation Project Manager to lead complex software implementations and onboard new clients to our channel success platform.Responsibilities:Create detailed work plans to successfully complete projects, tracking progress and mitigating risk throughout the effort.Lead...

  • Implementation Project Manager

    1 month ago

    Whitby, Canada 360insights Full time

    Job Title: Implementation Project ManagerAt 360insights, we are seeking an experienced Implementation Project Manager to lead complex software implementations and onboard new clients to our channel success platform.Responsibilities:Create detailed work plans to successfully complete projects, tracking progress and mitigating risk throughout the effort.Lead...

  • Project Manager

    5 months ago

    Whitby, Canada Durham District School Board Full time

    The Durham District School Board (DDSB) is responsible for public education in the rural settings of Uxbridge, Brock and Scugog Townships and the urban settings of Ajax, Whitby, Pickering, and Oshawa. The DDSB accommodates a school population of nearly 79,000-day students, through 136 elementary and secondary schools and learning centres, and thousands more...

  • Project Manager

    4 months ago

    Whitby, Canada Cando Rail & Terminals LP Full time

    Project Manager is a highly motivated, self-starter responsible; in conjunction with the Senior Project Manager and the Business Development and Project teams; to develop and execute strategies for new and existing operations throughout the company. If you enjoy working within a team, problem solving, and a company that promotes a strong safety culture, this...

  • Hotel General Manager

    4 months ago

    Whitby, Canada Hotel General Manager - Durham Region Full time

    **WE ARE HIRING** **GENERAL MANAGER - HOTEL IHG EXPERIENCE PREFERRED** Do you have what it takes to put a smile on someone face? Can you lead a team of professional customer service specialists and hotel staff? Then we are looking for you! Come join our team and help us make a difference. Our team is looking for a General Manager who will be responsible...

  • Junior Implementation Specialist

    5 months ago

    Whitby, Canada Deighton Associates Ltd Full time

    **Introduction**: As one of the leaders in the development and implementation of asset management software, Deighton offers an exciting combination of challenging opportunities and career diversity; where customer satisfaction is a fundamental value and where you can realize your personal and professional goals. Explore Deighton's opportunities, whether...

  • Project Manager Iii

    5 months ago

    Whitby, Canada Thermo Fisher Scientific Full time

    Business Title: Project Manager III Summary: Acts as a liaison between the client and Thermo Fisher’s internal Pharmaceutical Development Services (PDS) organization to ensure that all external client needs are met, as well as internal business needs, concerning both project budgets and timelines. Performs as delegate for Department Head as...

  • Junior Implementation Specialist

    5 months ago

    Whitby, Canada Deighton Associates Ltd Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...

  • Implementation Lead

    2 months ago

    Whitby, Canada Deighton Associates Ltd Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...

  • Manufacturing Project Manager

    2 months ago

    Whitby, Canada TC Transcontinental Full time

    **Manufacturing Project Manager**: **Create value at TC Transcontinental**: **At TC Transcontinental, we've got it made, and that's because of the expertise of our team.**: We are currently looking for a Project Manager who will be responsible for ensuring that manufacturing projects are executed efficiently, meeting the desired quality standards and...

  • Implementation Specialist

    2 months ago

    Whitby, Canada Deighton Associates Ltd Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...