Junior Implementation Specialist

5 months ago

Whitby, Canada Deighton Associates Ltd Full time

**Introduction**

While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering for excellence, flexible, and versatile product offerings, leadership focus, and a commitment to being eco-friendly. Whether you are a student, a recent graduate, an experienced professional, or someone looking to expand your career in a dynamic industry there is a place for you here at Deighton With steady growth Deighton has established a global presence and is expanding our reach continuously. Join our team today and help make an impact on a positive legacy for generations to come

**Company**

Deighton Associates Ltd. (Deighton) has established itself as one of the world leaders in providing asset management systems and asset management expertise at the strategic, tactical, and operational levels for agencies around the world. Recognized as the premier software product for infrastructure asset management, dTIMS® is used to manage large infrastructure networks in Africa, Asia, Australia, Canada, Europe, New Zealand, and the United States. These infrastructure networks include hundreds of thousands of miles of pavements, thousands of bridges, and millions of wastewater, storm water, and fresh water distribution pipe assets.

**Position Overview**
- Leverage your asset management knowledge and information technology knowhow to support and guide end-users through the Deighton software implementation process.
- Perform software implementation tasks in small-scale through to large-scale projects in a timely and sustainable manner.
- Effectively communicate business and technical issues to relevant stakeholders.
- Multi-task as you support all business requirements within various contracts.
- Support the continuous improvement of the client-focused implementation process.
- Handle product support requests and issues related to implementations from internal users and global clients.
- Work closely with the product development team to stay up to date on product features, changes, and issues. Bridge the gap between end-users and ensure Deighton software is configured to meet end-user needs
- Maintain integration guides, product deployment documentation, and implementation specific user guides.
- Monitor progress and compile reports on project status.

**Required Skills**:

- Undergraduate degree in Civil Engineering / Computer Science / Statistic related degree or specialization in technology
- Solid understanding of database concepts
- Strong documentation skills
- Experience in any statistical tools (i.e. Python, R, MATLAB, etc)
- Must have the ability to travel between the US and Canada without any restrictions

**What does Deighton Provide?**
- Competitive compensation, vacation and personal time, group benefits
- In-house executive Chef - Lunch meals prepared and provided 5 days a week
- A supportive team that encourages and supports professional growth
- Hybrid working approach, 10 days a month in-office
- Located in Whitby, Ontario
- Right off of the 401 in the heart of Durham Region
- Company and department employee social events + gaming stations in-office
- Flexible working environment that promotes healthy work life balance (Flex Hours offered)
- Working on meaningful and impactful work
- Work From Anywhere Globally
- Roll Over Vacation
- Summer golf lessons for beginners
- On-Site parking
- Global travel opportunities

Deighton Associates Ltd. is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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