Clinical Support Specialist for Pediatric Care
4 weeks ago
We are seeking a highly skilled Clinical Support Specialist to join our team at BC Children's Hospital, part of the Provincial Health Services Authority (PHSA). As a key member of our staff, you will play a vital role in supporting the delivery of exceptional patient care.
About the RoleThis is a full-time position with a competitive salary range of $65,000 - $85,000 per annum, depending on experience. The successful candidate will be responsible for providing administrative support to our clinical teams, ensuring seamless communication and coordination of patient care.
Key Responsibilities- Reception duties, including receiving and directing patients, answering phone calls, and taking messages for doctors and nurses.
- Taking phone referrals from doctor's offices to arrange appointments and communicate with patients.
- Booking, scheduling, and confirming outpatient appointments, as well as retrieving patient records and pre-registering patients.
- Transcribing and typing correspondence, such as medical reports and letters, for physicians and medical directors.
- Sending, receiving, sorting, and distributing mail, faxes, reports, and documents.
- Filling out requisition forms for stationery and supplies and composing routine memos and correspondence.
- Creating, printing, and distributing appointment lists, clinic schedules, and other essential materials.
- Collecting and submitting billing information to the billing manager.
To be successful in this role, you will require:
- A high school diploma or equivalent, along with a minimum of one year of recent experience in a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Strong organizational and time management skills, with attention to detail and accuracy.
- The ability to operate various software applications and equipment, including computers, phones, and printers.
As a valued member of our team, you can expect a comprehensive benefits package, including a municipal pension plan, psychological health and safety programs, and holistic wellness resources. You will also have access to professional development opportunities, including training programs and courses to enhance your skills and knowledge.
In addition, we offer a remote work-friendly environment, flexible work options, and a generous vacation entitlement program. Our organization is committed to equity, diversity, and inclusion, and we welcome applications from all qualified individuals.
Please note that vaccination against COVID-19 is a condition of employment for all PHSA employees.
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