Dairy Queen Operations Manager

7 days ago


Smiths Falls, Canada Soul Restaurants Canada Inc Full time
Job Description

We are seeking an experienced and skilled Operations Manager to lead our team at Dairy Queen.

Company Overview

Dairy Queen is a leading fast-food chain with a reputation for quality food and excellent customer service.

Salary

The estimated annual salary for this position is $52,000 - $60,000, depending on experience.

Key Responsibilities
  • Determine Services: Develop and implement operational procedures to ensure efficient service delivery.
  • Conduct Performance Reviews: Regularly assess the performance of team members and provide constructive feedback.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Work Environment

This is a permanent position working 32 hours per week in a fast-paced environment.

Requirements
  • Education: College or CEGEP diploma required.
  • Experience: Minimum 2 years of experience in a similar role.


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