Restaurant Operations Manager

2 weeks ago


Niagara Falls, Ontario, Canada Shree Nilkanth Food Services Inc. OA Dairy Queen Full time

Job Title: Restaurant Operations Manager

Job Summary: We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Shree Nilkanth Food Services Inc. O/A Dairy Queen. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Operational Planning: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Performance Management: Conduct regular performance reviews to assess employee performance and provide constructive feedback.
  • Cost Control: Analyze and control costs associated with products and services to maintain profitability.
  • Inventory Management: Organize and maintain inventory levels to ensure adequate stock and minimize waste.
  • Health and Safety: Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing: Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.

Requirements:

  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Computer and Technology Knowledge: Proficient in MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Windows.
  • Security and Safety: Basic security clearance.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, work under pressure, and meet tight deadlines.
  • Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliable, and a team player.


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