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Retail Operations Manager

1 month ago

Smiths Falls, Canada MOBIL WAYPOINT SMITHS FALLS Full time
About the Job

Mobil Waypoint Smiths Falls is seeking a highly skilled and experienced Retail Operations Manager to join our team. This role is responsible for directing and controlling daily store operations, managing staff, and ensuring seamless customer experiences.

Key Responsibilities:
  • Operations Management: Direct and control daily store operations, including supervising sales floor activities, inventory management, and maintaining store appearance.
  • Staff Management: Manage a team of 3-4 people, including recruiting, training, and performance evaluation.
  • Customer Service: Ensure excellent customer service by responding to customer requests, resolving issues, and maintaining a positive store environment.
  • Marketing and Sales: Study market research and trends to determine consumer demand, develop and implement marketing strategies, and plan budgets to maximize sales.
  • Inventory Management: Locate, select, and procure merchandise for resale, and maintain accurate inventory records.
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in retail management or a related field
  • Excellent communication and interpersonal skills
  • Able to multitask and work in a fast-paced environment
Working Conditions:
  • Frequent standing, walking, and handling heavy loads
  • Attention to detail and ability to work in a combination of sitting, standing, and walking environments
Salary Information:

The estimated salary for this role is $50,000 - $60,000 per annum, depending on experience and qualifications. Mobil Waypoint Smiths Falls offers a competitive benefits package, including health and dental insurance, paid time off, and opportunities for professional growth and development.