Restaurant Operations Manager

4 weeks ago


Thunder Bay, Ontario, Canada Wendy's Restaurant Full time

Restaurant Operations Manager

At Wendy's Restaurant, we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and that our restaurant runs smoothly and efficiently.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Conduct performance reviews to identify areas for improvement and implement strategies to enhance customer satisfaction and employee engagement.
  • Cost products and services to ensure profitability and efficiency.
  • Organize and maintain inventory to prevent stockouts and overstocking.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Participate in marketing plans and implementation to drive sales and customer engagement.
  • Address customers' complaints or concerns in a timely and professional manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.

Requirements:

  • More than 20 people supervised.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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