Restaurant Operations Director

11 hours ago


Thunder Bay, Ontario, Canada Wendy's Restaurant Full time
Job Description:

We are seeking a skilled Restaurant Operations Director to oversee the daily operations of our Wendy's Restaurant location.

Key Responsibilities:
  • Staff Supervision: Direct and coordinate the activities of staff members who prepare and portion food, ensuring a high level of quality control and customer satisfaction.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Cost Control: Estimate ingredient and supplies required for meal preparation to minimize waste and optimize inventory levels.
  • Staff Recruitment: Hire qualified food service staff to meet business needs.
  • Quality Assurance: Ensure that food and service meet quality control standards, maintaining a positive reputation for our restaurant.
  • Budgeting: Prepare budget and cost estimates to ensure financial stability and growth.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage to inform purchasing decisions.


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