Hotel Operations Supervisor

4 weeks ago


Whistler, British Columbia, Canada Marriott Full time

We are seeking a skilled Hotel Operations Supervisor to join our team at Marriott International.

Overview

As a Hotel Operations Supervisor, you will play a critical role in ensuring the smooth operation of our hotel. You will be responsible for supervising and coordinating the activities of various departments, including housekeeping, front desk, and recreation. Your primary goal will be to provide exceptional customer service and maintain high standards of quality and safety.

Key Responsibilities:
  • Supervise and coordinate the activities of various departments, including housekeeping, front desk, and recreation.
  • Ensure that all guest rooms and public areas are clean and well-maintained.
  • Monitor and control departmental expenses to achieve or exceed budgeted goals.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Maintain accurate records and reports as required.
Requirements:

To be successful as a Hotel Operations Supervisor, you should possess excellent communication and leadership skills. You should also have a strong understanding of hospitality operations and be able to work effectively in a fast-paced environment.

Education: High school diploma or equivalent; 4 years experience in hospitality or related field OR 2-year degree in hospitality management or related field; 2 years experience in hospitality or related field.

Certifications/Courses: Hospitality certifications (e.g., hospitality management) may be beneficial. On-the-job training will be provided.

Working Conditions:

This is a full-time position requiring regular attendance and participation in scheduled shifts. The salary range for this position is $57,000 to $71,000 annually.



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