Technical Support Specialist

4 weeks ago

Vaughan, Ontario, Canada Tdot Coders Full time

At Tdot Coders, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users. Your primary duties will include:

Key Responsibilities
  • Respond to user inquiries and resolve technical issues in a timely and professional manner.
  • Consult technical documentation and resources to research and implement solutions to complex technical problems.
  • Provide training and guidance to users on the effective use of computer systems and software.
  • Collaborate with internal teams to identify and resolve technical issues.
  • Maintain accurate records of technical issues and resolutions.

The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional technical support, we encourage you to apply for this exciting opportunity.

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