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Technical Support Specialist

1 month ago

Vaughan, Ontario, Canada KARU CONSULTING Full time
Job Summary

KARU CONSULTING is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems and networks. Your expertise will be essential in resolving issues and ensuring seamless operations.

Key Responsibilities
  • Provide technical support and assistance to users experiencing difficulties with computer systems and networks
  • Research and implement solutions to technical issues
  • Collaborate with other technical support analysts to resolve complex issues
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
Requirements
  • 7 months to less than 1 year of experience in a technical support role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Strong analytical and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
Working Conditions

This is a fast-paced environment with tight deadlines. The successful candidate will be able to work effectively in a team and prioritize tasks to meet deadlines.