Case Management Support Specialist

4 weeks ago


Saskatoon, Saskatchewan, Canada Regina Open Door Society Full time
Job Summary

The Regina Open Door Society is seeking a qualified individual to staff the full-time term position of Case Management Case Worker. This role is responsible for assisting Government Assisted Refugees (GARS) in their settling and integration process in the city of Regina.

Key Responsibilities
  • Maintain an active caseload of 25 to 50 individuals and review their needs assessments provided by the Case Management Triage Center.
  • In collaboration with clients, identify short and long-term settlement goals and conduct individual and group orientation sessions.
  • Conduct friendly home visits as required to re-assess client needs and refer clients to group activities, such as social events, group discussions, and conversational circles.
  • Arrange appointments, interpretation services, and accompany newcomers as needed, and develop and maintain a list of general program and activity resources.
  • Work closely with service providers to ensure seamless service referrals and follow-ups, and refer clients to services that address settlement needs, including Community Connections and Settlement.
Requirements
  • A minimum of a Community College Diploma in Social Services, Counselling, Psychology, or a related field.
  • Minimum of two years of experience in working with newcomer families, including adults, children, youth, and seniors, and working in partnerships with other health and community agencies.
  • Ability to operate normal office equipment, keyboarding skills, and ability to read and communicate straightforward and routine information to clients, CCLC staff, school staff, and other partners.
  • Ability to demonstrate anti-oppressive practices, provide trauma and violence-informed care, and communicate effectively in individual and group settings.
Working Conditions

The hours of work are Monday to Friday from 8:15 AM to 4:00 PM, with occasional time shifts and overtime required, and some travel required within the city of Regina.

All positions at RODS require a clean criminal record/child abuse registry check, and a cost-shared benefit package and a 3% employer contribution to the Saskatchewan Pension Plan are available to the employee with successful completion of a six-month probationary period.



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