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Unit Manager

2 months ago

Edmonton, Alberta, Canada Alberta Health Services Full time

About the Role:

The Unit Manager - Ambulatory Care Leader is responsible for providing strategic leadership and direction to the RAH Endoscopy Unit, ensuring the delivery of high-quality patient care and services that meet the needs of our unique inner-city population.

Key Responsibilities:

  • Lead and manage a team of healthcare professionals to achieve clinical and operational excellence.
  • Develop and implement effective clinical leadership and functional support to Physician Groups, Front-line Health Care providers, and clerical staff.
  • Review and assess clinic processes to identify areas for improvement, using tools such as AIM, AIW, and Quality Improvement metrics.
  • Support the review, development, implementation, and maintenance of appropriate systems for the collection, interpretation, and application of performance improvement measures throughout the clinic.
  • Develop and implement policies, procedures, and criteria relevant to each clinic area, ensuring compliance with AHS standards and regulations.
  • Support staff education and clinical research, promoting a culture of continuous learning and improvement.
  • Communicate and implement AHS strategies and initiatives that support timely, effective, and efficient patient care-related activities.
  • Manage the financial resources of the clinic, including human resources, equipment, supplies, and preventative maintenance.

Requirements:

  • A minimum of 3 years of experience in Endoscopy, Ambulatory Care, or Community Care.
  • Experience leading teams through Quality Improvement initiatives.
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve excellence.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
  • Ability to analyze complex data and make informed decisions to drive improvement.