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Customer Service and Technical Support Specialist
1 month ago
We are seeking a dynamic and bilingual individual to join our team as a Customer Service and Technical Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.
About the Role:
- Provide customer service and technical support to clients via phone, email, and chat
- Assist clients with product-related issues and provide solutions
- Work collaboratively with internal teams to resolve client issues
- Meet or exceed performance metrics and quality standards
Requirements:
- Bilingual in English and French (written and verbal)
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please submit your application, including your resume and cover letter, to [insert contact information].
