Customer Service Liaison
3 weeks ago
Job Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring the highest level of customer satisfaction. You will work closely with our dealers to identify their needs and provide solutions that meet their long-term goals. Your primary responsibility will be to respond to customer inquiries, promote the Quality and Service of the Kohltech brand, and foster the growth of our existing dealers.
Key Responsibilities:
- Offer fact-based product solutions to dealers and potential clients to ensure our product offering meets their needs.
- Respond to daily customer inquiries and promote the Quality and Service of the Kohltech brand to achieve revenue potential.
- Maintain service to existing customer base to maximize revenue returns.
- Deliver quotations for products to dealers/customers in a timely manner.
- Maintain a high level of knowledge about evolving product lines.
- Proactive resolution of specific customer-related issues and professional support of all customer inquiries.
- Communicate daily with Production, Scheduling, Shipping, and R&D Departments to meet company objectives and customer needs.
Requirements:
- Post-secondary education or a combination of education and relevant work experience.
- A minimum of one year's experience interacting with others in a professional setting and building client relationships.
- Strong communication skills, organizational skills, and attention to detail.
- Ability to work in a team environment without supervision.
- Ability to multi-task and adjust priorities based on customer needs.
- Strong level of computer skills and knowledge of Microsoft Office Products required.
- Exposure or experience with carpentry and/or building supplies would be considered an asset.
How to Apply:
If you meet the requirements of this opening and are interested in applying, please submit a resume and cover letter to this job ad. We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Work Location: Debert, NS; In-person
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Debert, Nova Scotia, Canada Kohltech Full timeJob Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring the highest level of customer satisfaction. You will work closely with our dealers to identify their needs, provide solutions, and drive successful sales processes. Your expertise will also support our territory sales teams in fostering growth and expanding...
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Debert, Nova Scotia, Canada Kohltech Full timeJob Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring exceptional customer experiences. You will work closely with our dealers to understand their needs, provide tailored solutions, and drive sales growth. Your strong communication skills and ability to work in a team environment will be essential in fostering...
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Debert, Nova Scotia, Canada Kohltech Full timeJob Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring exceptional customer experiences. You will work closely with our dealers to understand their needs, provide tailored solutions, and drive sales growth. Your strong communication skills and ability to work in a team environment will be essential in fostering...
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Debert, Nova Scotia, Canada Kohltech Full timeJob Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring the highest level of customer satisfaction. You will work closely with our dealers to identify their needs and provide tailored solutions to drive sales growth and customer loyalty.Key Responsibilities:Develop and maintain strong relationships with dealers...