Customer Service Liaison
1 month ago
Job Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring the highest level of customer satisfaction. You will work closely with our dealers to identify their needs, provide solutions, and drive sales growth. Your strong communication skills and ability to work in a team environment will be essential in fostering relationships and achieving revenue potential.
Key Responsibilities:
- Offer tailored product solutions to dealers and potential clients, aligning our offerings with their long-term goals.
- Respond to daily customer inquiries, promoting the Quality and Service of the Kohltech brand to maximize revenue potential.
- Maintain exceptional service to our existing customer base, driving revenue returns and growth.
- Deliver timely quotations for products to dealers/customers, ensuring seamless sales processes.
- Stay up-to-date on evolving product lines, providing expert knowledge to our customers.
- Proactively resolve customer-related issues and provide professional support for all inquiries.
- Collaborate daily with Production, Scheduling, Shipping, and R&D Departments to meet company objectives and customer needs.
- Perform other duties as required to support our network of companies.
Requirements:
- Post-secondary education or a combination of education and relevant work experience is preferred.
- A minimum of one year's experience interacting with others in a professional (B2B) setting and building client relationships.
- Strong communication, organizational, and attention to detail skills.
- Ability to work in a team environment without supervision.
- Ability to multi-task and adjust priorities based on customer needs.
- Strong computer skills and knowledge of Microsoft Office Products are required.
- Exposure or experience with carpentry and/or building supplies is considered an asset.
How to Apply:
We offer competitive compensation and benefits. If you meet the requirements of this opening and are interested in applying, please submit a resume and cover letter to this job ad.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Work Location: Debert, NS; In-person
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Debert, Nova Scotia, Canada Kohltech Full timeJob Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring exceptional customer experiences. You will work closely with our dealers to understand their needs, provide tailored solutions, and drive sales growth. Your strong communication skills and ability to work in a team environment will be essential in fostering...
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Debert, Nova Scotia, Canada Kohltech Full timeJob Summary: As a Customer Service Representative at Kohltech, you will play a vital role in ensuring exceptional customer experiences. You will work closely with our dealers to understand their needs, provide tailored solutions, and drive sales growth. Your strong communication skills and ability to work in a team environment will be essential in fostering...
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