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Restaurant Service Ambassador

1 month ago

Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time
Job Summary

We are seeking a highly skilled and attentive Restaurant Service Ambassador to join our team at Hearthstone Inn Dartmouth. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and welcoming atmosphere.

Key Responsibilities
  • Customer Service: Greet customers, answer questions, and address any concerns in a professional and courteous manner.
  • Table Management: Manage table reservations, seating arrangements, and ensure timely service.
  • Wine and Beverage Service: Advise customers on wine selection and serve wine and other beverages.
  • Food and Beverage Knowledge: Possess knowledge of menu items, preparation methods, and ingredients.
  • Teamwork: Collaborate with servers, bartenders, and kitchen staff to ensure efficient service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Work Setting: Formal dining room, restaurant, coffee shop, hotel, motel, or resort.
  • Physical Capabilities: Standing for extended periods and working under pressure.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, initiative, and organized.
What We Offer
  • Permanent Full-Time Position: 30 to 35 hours per week.
  • English Language: Work language is English.