Customer Experience Ambassador

4 weeks ago


Dartmouth, Nova Scotia, Canada Rogers Full time
Customer Experience Ambassador

We're seeking a skilled and passionate Customer Experience Ambassador to join our retail team at Rogers. As a key member of our team, you will be responsible for delivering exceptional customer experiences in our stores, promoting Rogers & Fido brands, and engaging with customers to build a loyal customer base.

Key Responsibilities:
  • Enhance the retail experience by providing best-in-class service and value-added solutions to customers
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow the customer base through personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses
  • Operate with a creative spirit, adapting to an ever-changing environment while achieving sales goals

What's in it for you:
  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and Support benefits – 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts offering up to 50% off Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
  • A flexible schedule, including evenings and weekends (min. 20 hours/week)
  • Career growth and development opportunities
Requirements:
  • You're great with people and passionate about delivering exceptional customer experiences
  • You love being part of a team and are a great collaborator
  • You're excited and inspired by technology
  • You meet the minimum age of majority in your province


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