Cross-Cultural Communication Specialist

4 days ago


Toronto, Ontario, Canada Kelly Services (Canada), Ltd. Full time
Remote Bilingual-English Phone Interpreter

We are seeking dedicated individuals fluent in English and Vietnamese to facilitate communication between individuals with limited English language skills and representatives from various industries.

This role offers flexibility, a chance to make a meaningful impact, and the opportunity to work from home. You will have meals in your own kitchen, avoid commuting costs, and feel good knowing you are helping and supporting the community.

Key Job Responsibilities:
  • Handle Interpretations: Provide accurate and clear interpretation during online calls, ensuring effective communication between all parties.
  • Industry-Specific Interpretation: Utilize your language skills to navigate conversations in specialized fields such as Healthcare, Insurance, Financial, and Law Enforcement, adapting to industry-specific terminologies.
  • Cultural Bridging: Demonstrate cultural sensitivity and understanding to create an inclusive atmosphere, fostering a positive and effective communication environment.
  • Maintain Professionalism: Uphold a high level of professionalism, confidentiality, and accuracy during all interactions.
  • Adhere to Schedules: Follow a weekly schedule of a minimum 30 hours per week with no planned absences for the first 450 hours worked.
  • Participate in the Training: Get involved with the training sessions in an attentive and focused way to elevate your interpretation skills, stay current with industry best practices, and successfully complete the program.
  • Continued Learning: Stay updated on industry trends and linguistic developments.
Perks:
  • Free Skill Enhancement Training: Access free, top-notch, and paid skill enhancement training to refine your interpretation abilities and stay ahead in your role.
  • Weekly Pay: Enjoy the convenience of weekly pay to support your financial well-being and have peace of mind.
  • Vacation and Holiday Pay: Take advantage of vacation and holiday pay to relax and recharge, promoting a healthy work-life balance.
  • Employee Portal (myKelly.com): Access our online community for valuable resources, support, and engagement with your Kelly team.

The successful candidate will be available to work a weekly schedule of a minimum of 30 hours per week with no planned absences for at least the first 450 hours worked, reside in Canada, and have a suitable quiet & secure work-at-home environment and stable and fast internet connection.

Estimated Salary Range:

$45,000 - $60,000 per year, depending on experience and qualifications.



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