Luxury Retail Store Operations Manager
2 weeks ago
We are seeking an exceptional Retail Store Operations Manager to join our team at Fendi Italia Srl.
Job SummaryThe ideal candidate will have a proven track record in managing retail operations, leading high-performing teams, and driving business growth. Key responsibilities include:
Business Development and Performance Management:• Develop and implement sales strategies to drive revenue growth.
• Analyze business performance, identify areas for improvement, and implement action plans to achieve results.
• Collaborate with cross-functional teams to execute marketing campaigns and events.
• Foster exceptional customer service standards, mentoring staff to deliver outstanding client experiences.
• Develop dedicated client relationships, leveraging CRM tools to maintain customer databases.
• Ensure seamless alignment between front-of-house and back-of-house operations.
• Manage administrative tasks, including scheduling, inventory control, and report submissions.
• Maintain merchandising standards, showcasing bestsellers and promoting brand visibility.
Team Management:• Build a positive work environment, empowering staff through goal-setting, performance monitoring, and timely feedback.
RequirementsTo be successful in this role, you will need:
- Minimum 5 years' experience in luxury retail management
- Strong drive for results, with excellent communication and social skills
- Ability to use POS systems and inventory management functions
- Flexible schedule, including nights, weekends, and holidays
The estimated annual salary for this position is $85,000 - $110,000, depending on qualifications and location.
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